Five Initial Steps on the Nonprofit AI Journey

  Category: Artificial Intelligence, Nonprofit Technology

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Trying new technology can feel like exploring a new place. Nonprofits are at a crossroads with artificial intelligence (AI). AI seems exciting but it is also risky. Nonprofits need to think carefully as they move forward. AI is not just about new tools for nonprofits. It changes how they can think about operations and processes…. Read more »

The Next Wave of Technology for Nonprofits

  Category: Nonprofit Technology, Nonprofit Web Presence, Social Media

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Marnie Webb, CEO at Caravan Studios, recently asked nonprofit tech folks via Twitter “I’m giving a talk on the next wave of technology for NGOs. What groups of technology would you include? And why?”. I think Marnie was asking about tools or technologies, like Artificial Intelligence or Machine Learning. Thinking beyond the tools, the question… Read more »

Digital Crisis Counseling – Technology Meets the Hotline

  Category: Nonprofit Technology, Uncategorized

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Nonprofits provide digital crisis counseling services using online chat or text via a computer or mobile device. These services augment the traditional telephone counseling hotline services provided by organizations that support survivors of domestic or intimate partner violence, sexual assault, human trafficking and many other issues. While phone hotlines have been in use for decades,… Read more »