Effective technology trainings need to be much more than listening to an expert speak, especially when the class runs for 6 hours. There is so much valuable knowledge and experience among the participants, it is important to promote ways to get them out of their seats and help them interact.

SharePairAURecently I presented a Masterclass in Technology Planning for the 2013 Connecting Up conference in Australia. I used several techniques to promote interaction among the participants. The classic is the "share pair" where you have two people pair up to share their thoughts. I like using an active share pair – not just turn to the person next to you and share – but get up, get your feet moving, meet someone new and share with them. I used this several times, once in the beginning when I asked folks to think about 1. What they needed to learn about for their organization and 2. What they personally wanted to learn about. I gave them a few minutes to think and jot down their answers, then had them stand up, find someone at a different table and share. It's wonderful to see the room erupt in conversation when you do this. This also helps folks think about what interests them, rather than just what their job requires, so it adds a nice personal slant to the days learning.

Later in the day, after talking about options for using the Cloud, I had folks share one new way their org might use the cloud. One of participants brought his laptop over to share with two folks how he had moved his infrastructure to the cloud, a wonderfully concrete example from a peer that really opened up their thinking.

MarchellaNameTagMy class was happening simultaneously with Beth Kanter's masterclass (she shares her insights in her Trainers Notebook post here). We used two ideas that Beth has been incorporating for some time in her trainings. The first was to give folks nametags and have them write a word or two about what they would be taking away from the class or and "aha" moment they had. Participant Marchelle McMath, shown here, is an example – she learned about the importance of prioritizing her many tech projects. We then had folks find someone from the other class and share what their name tag meant. We had folks do this three times with three different folks.

WalkingDebriefAUWe then were able to use the tags for a "walking debrief", where folks again found a new partner and we left the hotel, walked along the promenade next to the beach and as they walked they again shared what their takeaways were and heard from the other person what they had learned. It was a great way to cross-pollinate the learnings and for folks to find similarities around areas such as culture change, addressing resistance, and prioritizing. I heard some great conversations happening during the walk – and we had them switch partners half way through to get yet another perspective. Of course we then took a picture of us and our combined classes to share.

So as you plan your next technology training session, think about ways to get participants moving and sharing their knowledge, their questions and even their struggles – it makes for a much richer experience than sitting and listening to a "sage on the stage".


  Category: Nonprofit Technology, Training, Web/Tech


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