Imagine choosing an expensive high-end smartphone with dozens of fancy features—a high-resolution camera, advanced productivity apps, and complex settings—but never bothering to get educated about those features, only using it to make calls and send texts. While some people do this without feeling stressed or thinking about the wasted dollars, in a nonprofit setting this… Read more »
Posts Tagged: technology
Digital Crisis Counseling – Technology Meets the Hotline
Nonprofits provide digital crisis counseling services using online chat or text via a computer or mobile device. These services augment the traditional telephone counseling hotline services provided by organizations that support survivors of domestic or intimate partner violence, sexual assault, human trafficking and many other issues. While phone hotlines have been in use for decades,… Read more »