Transforming Your Nonprofit’s Technology Confidence

  Category: Nonprofit Technology, Training, Uncategorized

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Imagine choosing an expensive high-end smartphone with dozens of fancy features—a high-resolution camera, advanced productivity apps, and complex settings—but never bothering to get educated about those features, only using it to make calls and send texts. While some people do this without feeling stressed or thinking about the wasted dollars, in a nonprofit setting this… Read more »

Five Initial Steps on the Nonprofit AI Journey

  Category: Artificial Intelligence, Nonprofit Technology

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Graphic of four female faces divided into four parts showing different racial identities

Trying new technology can feel like exploring a new place. Nonprofits are at a crossroads with artificial intelligence (AI). AI seems exciting but it is also risky. Nonprofits need to think carefully as they move forward. AI is not just about new tools for nonprofits. It changes how they can think about operations and processes…. Read more »

The Next Wave of Technology for Nonprofits

  Category: Nonprofit Technology, Nonprofit Web Presence, Social Media

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Marnie Webb, CEO at Caravan Studios, recently asked nonprofit tech folks via Twitter “I’m giving a talk on the next wave of technology for NGOs. What groups of technology would you include? And why?”. I think Marnie was asking about tools or technologies, like Artificial Intelligence or Machine Learning. Thinking beyond the tools, the question… Read more »

Digital Crisis Counseling – Technology Meets the Hotline

  Category: Nonprofit Technology, Uncategorized

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Nonprofits provide digital crisis counseling services using online chat or text via a computer or mobile device. These services augment the traditional telephone counseling hotline services provided by organizations that support survivors of domestic or intimate partner violence, sexual assault, human trafficking and many other issues. While phone hotlines have been in use for decades,… Read more »